FAQs

This page contains commonly asked questions. Still need help? Contact us - we're happy to help!

You don't have my feed listed on your website, can I still order it? Yes! Contact us to request a special order. Your input helps us carry what our community actually wants!

I can't make it in during business hours, how do I get my order? Simply reply to your 'Order Ready' text or Contact us to ask us to put it in the after-hours pickup locker and you can get it anytime.

Will you have a walk-in location? That's the plan. We're starting with online ordering and curbside pickup so we can learn what Chewelah actually wants before we build the shelves. Every order helps decide how fast that happens — spring is the goal.

Can I pay when I pick up? Yes. Choose "Pay at pickup" at checkout and we'll run your card (or take cash or a check) when you pull in. Most people prepay so it's grab-and-go, but it's your call.

Do you deliver? Not yet. We're looking at delivery options for the Chewelah area for a small fee with an order minimum — tell us if you'd use it.

What if a bag is damaged or wrong? Tell us at pickup or within a day, and we'll swap it. Feed's heavy and pallets aren't perfect; we'd rather fix it than have you feed it.